Article: 【Delivery Delays and Apology】
【Delivery Delays and Apology】
Thank you very much for your continued support of GENTEMSTICK.
Due to a machinery issue during the final production stage at our factory, we are currently experiencing delivery delays for certain GENTEMSTICK models.
While the mechanical issue itself has already been resolved, it has impacted our overall production schedule, and we are currently unable to confirm exact arrival dates. Depending on the model, delivery may be pushed back until after the New Year.
We sincerely apologize for the inconvenience and concern this causes to our riders, customers, and dealers who have been eagerly awaiting their boards.
We are working closely with our factory to get your boards to you as soon as possible.
Thank you so much for your patience and understanding.