2024-2025 Holiday Period Closure and Shipping Schedule

Thank you for supporting GENTEMSTICK.

We would like to inform you about orders and deliveries during our year-end and New Year holiday period.

Closed period (Japan Time): December 28, 2024 (Sat) to January 5, 2025 (Sun)

Last shipment day before holiday closed period: December 26, 2024 (Thur)

*Limited to orders placed before 5:50 a.m. (Japan Time) on December 26 (Thur). 

*For overseas shipping of snowboards, orders must be placed by 5:50 a.m. Japan Time on December 19, 2024 (Thur), in order to be shipped before the holiday closure period. (Excludes orders including Custom Tune or Structure)

First delivery of the new year: From January 6, 2025 (Mon)

*Orders will be shipped in the order the were received.

Additionally, due to transport conditions during the New Year, delivery may take 2-3 days longer than usual.

We apologize for any inconvenience this may cause and appreciate your understanding.